*Note: the Password Reset and Enable Security Challenge features must first be enabled by a Cabinet Administrator. Issue: I forgot my SAFE password. Is there a way to reset it? Solution: To reset yo...
Issue: Is there a way for end users to change their passwords in SAFE? Solution: Yes. From the login window, click the ellipsis button ("...") to change your password. The password window will appear....
Issue: When I modify a PDF form within SAFE, I'm prompted to save the PDF to an external location. Did I do something wrong? Should I proceed to save to the "Desk" folder? Solution: This save window a...
Issue: User needs to have their images in Cabinet Batch 'follow' them around. If a user scans in documents into Cabinet Batch there may be a need to stop the filing and pick it back up at a later tim...
Issue: Is there a way to split a multipage PDF into separate documents in Cabinet SAFE? Solution Yes. There are two ways to split a PDF and refile it to Cabinet SAFE. Split a PDF using Adobe Acroba...
Issue: Is there a way to OCR PDFs that have already been filed in SAFE? Solution: Yes. Use the follow setups to OCR all previously filed PDFs. 1. Select "Search" from the SAFE Toolbar. 2. From the "Ca...
Issue: Users with access to Workflow Management cannot see the same search results as the Administrator user. Solution: Workflow managers should have rights to manage other users' workflow items. Set...