I tried to use the drag-and-drop feature to file a document, but the document is not showing up in the SAFE Explorer window.
Most likely, you need to refresh the SAFE Explorer window. To do this, right-click within the Explorer window, and click "Refresh" from the menu.
eBizDocs is an award-winning digital asset management solutions provider. Services include: process consultation, software solutions, mass scanning, and scanner sales and service. With a strong commitment to quality and service, eBizDocs has been a center of excellence since its inception in 1999. eBizDocs serves both private and public sector organizations, and is a preferred source contractor for NYS entities. eBizDocs has received numerous honors and awards, which, paired with satisfied customers, fortifies its status as a dependable leader in the content management industry.
For technical support, please submit a ticket at https://support.ebizdocs.com.