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SAFE Prompts to Save PDF Form to External Location

Issue:

When I modify a PDF form within SAFE, I'm prompted to save the PDF to an external location. Did I do something wrong? Should I proceed to save to the "Desk" folder?


Solution:

This save window appears when closing a PDF form that was modified using Adobe Reader. This is not an error. Cabinet temporarily saves the file locally to a folder titled "Desk" before filing the changes in SAFE. Save the file without changing the document title. You will then be prompted with a question to overright the document in the "Desk" folder. Click "Yes" to proceed with the overright. This will save the changes to the PDF form in SAFE.

 

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For technical support, please submit a ticket at https://support.ebizdocs.com.

 

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  1. Chris Kajano

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