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  • How to resolve Microsoft Word Normal.Dotm Error

     Issue: When I close a Microsoft Word document in SAFE, I receive an error message referring to the Normal.Dotm template. How can I resolve this issue? Solution: 1. Close all instances of Microsoft Of...

  • Use Drag-and-Drop to Export a Document from SAFE

    Issue:  Is there an easy way to export a document from SAFE to my local computer or to another application? Solution: Yes. Users with document export rights can drag-and-drop a document from SAFE to t...

  • Using Quick Filer in Cabinet SAFE

    Quick Filer was a feature released with Cabinet in SAFE version 10.3 that simplifies the drag-and-drop filing process in Cabinet SAFE. Using this method, documents are filed to the drag-and-drop locat...

  • How to Enable Quick Filer in SAFE

    Quick Filer was a feature released with Cabinet in SAFE version 10.3 that simplifies the drag-and-drop filing process in Cabinet SAFE. Using this method, documents are filed to the drag-and-drop locat...

  • How to Recall A Document in Workflow

    Issue: I mistakenly routed an item into workflow. Is it possible to recall the document in SAFE? Solution: Yes, the originator can recall the document, and file it back SAFE. Use the following steps t...

  • Slow Workflow Approval

    Issue:  While approving documents in Workflow in SAFE, I encounter a message stating "Loading. Please wait..."   Solution: The loading message may be related to the document preview settings. Use the ...

  • Create a Separate Redacted Document in SAFE

    Issue: Is there a way to create a separate redacted copy of a document in SAFE? Solution: Yes. In order to create a separate redacted copy of a document, you must first make a copy of the original doc...

  • Error opening folder in Cabinet

    The following fix applies if you are running Cabinet and you receive the following error when opening a folder:   Exit Cabinet Safe and open a command prompt, run as administrator. copy\paste each lin...

  • Create a Folder in Cabinet Mobile

        eBizDocs is an award-winning digital asset management solutions provider. Services include: process consultation, software solutions, mass scanning, and scanner sales and service. With a strong co...

  • Add Folder Note to Cabinet Web

      To add a note to a folder in Cabinet Web: 1. From the document view, click the "Folder" menu and select "Index, Info, Notes & Trace." 2. From the "Folder Details" window, select the "Notes" tab, the...